Council Updates

The aim of Antenno is to provide relevant information for places you care about. It is unlikely that someone living in the very north of the district needs to receive posts about a rural road flooding in the very south of the district.

If it was broader, Antenno posts would start to resemble a social media feed that you need to sift through to find messages relevant to you.

If something comes up that affects the entire district, Ward or town, you'll still receive it.

Yes, you are able to opt out of a topic for a specific place. An example is if you have saved your work address (where, for example, you don't want to receive recycling reminders) and your home address (where you do want to receive recycling reminders).

Unfortunately, once you have opted out of a topic you are unable to opt back into it.

The only response available at this stage is a thumbs up "thanks". Future enhancements will allow more detailed responses.

The app requires either a wifi connection or mobile data to receive posts. If you are not in a wifi zone and don't have your mobile data on, you won't receive new posts until you are connected again.

Yes, using the My Reports feature. This is handy for our community to report potholes, water breaks etc.

Because there hasn't been an incident or message relevant to your saved places. Don't worry - Antenno will let you know when something comes up.

When Council has a message to send we assess which parts of the district would find the message relevant. For instance:

• A tree down, flooding or an accident on State Highway 1 that is affecting traffic flow, would be sent to the whole district because SHs are critical connectivity.
• Flooding on Key Road (Tokoroa, south, rural) would be sent either to the Tokoroa Ward only or even a smaller area (ie, Mossop Road, Key Road, adjoining roads).
• A public meeting in Tīrau regarding the Tīrau Domain would be sent to the Tīrau Ward only.
• A rates reminder would be sent district wide, as would a reminder about dog registrations.
• A recycling reminder for people living in Arapuni would be sent to the Arapuni area, and similarly a recycling reminder for a part of Tokoroa would be sent to that specific area.

Each post shows which of your saved places it relates to, by displaying the places' nicknames at the top left.

For example, if you have saved three places (your home, your work and your rental property for instance) you will see that for a Rates Reminder (a district wide message) all three nicknames appear at the top as this post is relevant to all three places.

As another example; if your rental property is in Putāruru and you receive a recycling message for that place, it is because recycling is due for your rental property, not your home!