Swimming Pools
Why has the opening time changed from 5.30am-6am?
After careful consideration, we've noticed that the 5:30 AM slot has seen lower attendance. Starting Monday 12 February, we are adjusting our morning hours to better match the community's attendance and ensure a worthwhile experience for everyone, including our hardworking staff. We understand changes can be inconvenient, and we genuinely appreciate your understanding as we strive to make the most efficient use of our resources.
Why have there been so many new programmes added to the pools schedule?
This development stems from a thorough community consultation conducted last August and September. We consistently receive valuable feedback from the community, emphasizing their desire for a structured program and a clear understanding of the optimal times for their attendance at the pools.
What will the targeted sessions look like?
During adult/ladies sessions, we allocate four lanes for serious swimmers, along with a designated area for those seeking a more social swimming experience. For timid sessions, an open-width swimming format is adopted, with a dedicated instructor available to provide guidance and advice. Both spa pools are accessible and operational during these sessions.
When these targeted sessions are on, can other people still be in the facility?
These sessions are exclusively reserved for our targeted customers. Please be advised that our staff will be conducting cleaning activities during these sessions, and while we strive to accommodate preferences, we cannot guarantee the availability of an all-female crew on deck for the ladies-only sessions. Your understanding in this matter is greatly appreciated.
Do these targeted sessions cost any extra?
There is no additional cost associated with these sessions; however, it is important to note that they adhere strictly to the advertised timeframes.
Why have the times of the leisure pool changed?
There is a reduction in usage. Additionally, this period allows for topping up the pool with fresh water, which serves to lower the temperature, and facilitates the cleaning process.