Waste Management and Facilities
Why are the Tokoroa and Putāruru Transfer Stations going cashless?
The decision to go cashless is driven by enhanced safety and security. Keeping cash on-site poses significant risks to staff.
Will the Eftpos machines work if the internet is down?
What happens in the event of a power outage?
Is there a surcharge for using Paywave or credit cards?
There is no surcharge for Paywave payments using debit/eftpos cards. However, a 1.00% service fee will be applied to credit card payments to cover the Council’s reasonable processing costs. For more information, please visit the Council’s website for information on Fees and Charges.
My business is affected by this change. What should I do?
Businesses affected by this transition should contact Council at 07 885 0340 to discuss alternative options. We are here to help!
What happens if the eftpos machine stops working?
The eftpos machine is very durable but may in some instances stop working due to wear and tear. In this case we will have a replacement eftpos machine available within 15 to 30 minutes.
We kindly ask for your understanding and cooperation during this transition. Please treat our staff with respect and refrain from any verbal abuse. Our team is here to help you and ensure a smooth and efficient service for all residents. If you have any further questions or concerns, please do not hesitate to reach out to us. Thank you for your support!